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Have Questions?

Browse the section below or contact us.

If you have any additional questions, we will be happy to answer them. Send any question or confusion to our e-mail address or use the form from Customer Support.

  • Who is Albert Deak and what relevant qualifications does he have in the visual arts?
    Albert Deak is a professional visual artist based in the UK known for his exceptional talent and unique artistic style. He graduated with a Bachelor's Degree in Fine and Decorative Arts from the University of Art and Design / Faculty of Fine and Decorative Arts (UAD), specializing in ceramics (4-year course) Cluj-Napoca, Romania recognized and legally comparable in the UK qualificationis Bachelor (Honours) Degree UK Framework Levels: RQF Level 6 / SCQF Level 10 / CQFW Level 6
  • What materials and tools does Albert use?
    Digital painting- printed on the best quality canvas. If you want to buy the digital artwork in the original, please contact us and indicate in your email the code number of the artwork to discuss the details. Soon the original digital artworks will be posted for sale on our website store.
  • Where can this artwork be exhibited?
    This artwork is intended to be exhibited in art galleries, office spaces, commercial spaces, business centers, hotels, reception and conference rooms, private homes as living rooms, bedrooms, and other similar places. The artwork can be displayed both vertically and horizontally, as it fits in the space allocated and in various sizes as specified above.
  • Where else can I find references about Albert and artworks?
    Albert exhibits online and on the art portals below: Albert Deak's profile | British Art Club Artrepreneur - Albert-Deak Albert Deak (United Kingdom), Contemporary Painter Artist | Artmajeur Albert Deak | Saatchi Art Albert Deak (anasaea.com) Albert Deak (artscapy.com) Albert Deak (artportable.com) Albert Deak | Artelista.com Albert Deak, Digital Artists, Artists (artquid.com) Albert DEAK, artist on YourArt. Travelling amongst the stars - Exhibition of Abstract Art by Albert Deak (anasaea.com) ...and many others
  • How can I purchase one of your paintings?
    You can purchase my artwork directly through my website. Simply browse the available pieces, select the one you love, and proceed to checkout.
  • Can I buy a unique artwork or a print?
    All digital artworks printed on canvas are limited editions of between 5 and 200 original copies sold worldwide. This digital artwork will be limited and printed in 100 reproductions (original copies). In any correspondence regarding a work of art, mention the Code of the artwork.
  • Can I order for different sizes?
    You can order five sizes of digital artwork printed on canvas as follows: Size 1 - 70.00 x 39.38 inches (inches) Size 2 - 60.00 x 33.76 inches (inches) Size 3 - 50.00 x 28.13 inches (inches) Size 4 - 40.00 x 22.50 inches (inches) Size 5 - 30.00 x 16.88 inches (inches) You must specify if you want the canvas stretched over a frame. For large sizes (1 and 2) the canvas will be delivered without stretching on the frame because it cannot be delivered by post or courier. In any correspondence regarding a work of art, mention the Code of the Work of Art.
  • What payment methods do you accept?
    We accept various payment methods, including credit cards, installment purchase with flexible financing through Klarna and other secure online payment options.
  • Do you offer worldwide shipping?
    It depends on the type of painting. Please refer to the artwork's description for specific hanging instructions. Packaging: Selected and purchased works will be properly packaged to prevent their damage or destruction during transport. Delivery: Delivery will preferably be made with Royal Mail in the UK and with Parcel Force all over the world within 15 working days after making the payment and receiving the order and will take about 5 - 15 working days. However, the time to prepare works of art for delivery (printing, stretching on the frame, etc.) can take a maximum of 10 days. All packaging and delivery costs are included in the price.
  • How much does shipping cost?
    We are pleased to offer complimentary worldwide shipping for all our paintings. The price you see on the artwork is the final cost, and there are no additional shipping fees. However, please be aware that local taxes, if applicable, may need to be covered separately according to the tax regulations of your specific location.
  • How long will it take for my artwork to arrive?
    Delivery times will depend on the item ordered and the delivery location. In general, orders can take 5 to 15 working days to arrive in the UK. Worldwide deliveries can take between 15-30 working days.
  • Is the artwork ready to hang when it arrives?
    It depends on the type of painting. Please refer to the artwork's description for specific hanging instructions.
  • What if I receive a damaged or incorrect artwork?
    Your satisfaction is our priority. If you receive damaged or incorrect artwork, please contact us at Customer Support immediately and we will arrange a replacement or refund.
  • Do you offer returns or exchanges?
    We want you to be completely satisfied with your purchase. If you are not happy with your artwork, please review our return and exchange policy on our website for more information.
  • Can I request a custom painting or commission work?
    Yes, I accept custom painting requests and commissions. Please contact me directly to discuss your ideas, and we can create a unique piece together.
  • Do your paintings come with a certificate of authenticity?
    Yes, all of my original paintings come with a Signed Certificate of Authenticity to verify the genuineness of the artwork.
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